Red Box is the leading dedicated voice specialist, empowering organisations to capture, secure and unlock the value of enterprise-wide voice. With the most open and connected platform, we capture and transcribe voice communications from over 55 systems (legacy and new), across global enterprises and SMEs. Our customers retain complete data sovereignty and we connect them to the broadest partner ecosystem to maximise the value of captured voice data.
Seminar Title: Unlock the Value of your Communications Data
Session Synopsis: Understand the power of Automatic Speech Recognition and converged data capture in delivering key business & customer insights. Learn how to seamlessly share your customer data with a range of business systems including best of breed CRM & analytics tools ready for analysis and reporting.
Seminar Time: 13.50pm